Standard Warranty Coverage
- Automotive repairs: 12 months or 12,000 miles, whichever occurs first
- Small engines: 90 days
- Lawn and garden equipment: 90 days
- Trailers: 12 months
- Electrical repairs: 90 days
Diagnostic Services
Diagnostic service is complete once the diagnosis has been performed and is not itself covered as a repair warranty.
Adjustments associated with a later covered repair may qualify when caused by Poteau Valley Repair workmanship.
Parts Warranty
Parts supplied by Poteau Valley Repair may be covered by the manufacturer's warranty.
Coverage varies by supplier and part. Manufacturer approval may be required, and labor reimbursement depends on manufacturer terms.
Customer-Supplied Parts
- No warranty on customer-supplied parts
- No labor warranty related to customer-supplied parts
- No coverage for failures caused by incorrect or defective customer-supplied parts
Warranty Exclusions
- Abuse, misuse, or neglect
- Lack of maintenance
- Racing or competition use
- Improper off-road use
- Overheating
- Accidents or collision damage
- Flood, fire, theft, or vandalism
- Unauthorized modifications
- Improper installation or repair by others
- Normal wear and tear
- Cosmetic concerns
- Rust or corrosion
- Pre-existing or unrelated conditions
Warranty Procedure
- Contact Poteau Valley Repair as soon as a concern is discovered.
- Do not continue operating the vehicle or equipment when additional damage may result.
- Allow Poteau Valley Repair a reasonable opportunity to inspect the concern.
- Do not authorize another facility to perform repairs without prior approval except in a genuine emergency.
Consequential Damages
Warranty coverage does not include loss of use, rental vehicles, towing unless authorized in writing, lost income, hotel expenses, travel expenses, or other incidental or consequential costs.
Limit of Liability
Maximum responsibility is limited to correcting the original covered repair and will not exceed the value of the original repair invoice.
Questions about this policy?
Contact Poteau Valley Repair before authorizing service if you need clarification regarding any policy term.
These website pages summarize and present Poteau Valley Repair's written business policies. The signed repair authorization, work order, invoice, or most recently issued written policy controls when a conflict exists.