Business Policies
Clear information before work begins
Review our payment, repair, warranty, privacy, and documentation policies. These policies help maintain clear communication and fair expectations throughout the repair process.
Payment & Billing Policy
Thank you for choosing Poteau Valley Repair. These policies explain our payment methods, deposits, diagnostic charges, mobile service charges, and other billing requirements.
Read full policyShop Policies & Terms and Conditions
Our goal is to provide honest, dependable, and professional repair services. These terms apply when customers authorize diagnostics, repairs, or other services.
Read full policyWarranty Policy
Poteau Valley Repair stands behind eligible workmanship. If a covered repair fails because of our workmanship during the applicable warranty period, we will inspect the concern and correct covered workmanship issues.
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Poteau Valley Repair is committed to responsibly collecting, using, storing, and protecting customer information required to provide repair services.
Read full policyVehicle & Equipment Photo Documentation Policy
Photographs may be taken before, during, and after service to create an accurate record of vehicle or equipment condition and work performed.
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